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How We Handle Your Privacy on ep77

When you open your account with us and deposit via JazzCash, Easypaisa or Raast, we collect and protect the information you give us.

Account & wallet dataPayment method detailsGameplay and session logsLive casino and slots

Explore the Lobby Read FAQ

What We Collect and Why

ep77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ep77 collects information when you register, deposit, withdraw and play. This includes your name, contact details, JazzCash, Easypaisa or Raast account information, device identifiers, and a record of your gameplay sessions and account balance. We use this data to verify your identity, process your deposits and

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withdrawals, prevent fraud, comply with local law where you play, and improve your account experience. Some data is kept for regulatory reasons; other records are deleted after you close your account or after a set period of inactivity. Access or eligibility to our platform depends on
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local law and is available where local law permits.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY QUESTIONS

Reach Our Privacy Team

If you want to know what data we hold about you, request a copy, ask for changes or request deletion of your account, our support team is here to help. Contact us via the channels below and we will respond to your privacy request within a reasonable timeframe.

Team online

Live Chat

Open your account and use the live chat widget. Our team responds during support hours and can address privacy queries, data access requests and account verification issues.

Email Support

Send a privacy request to our email address listed in your account dashboard. Include your account username and the specific information you need, and we will confirm receipt.

Account Settings

Visit the privacy and security section of your account settings to review connected devices, payment methods, and linked wallets. Request data export or deletion directly from this menu.

DATA SECURITY

How We Protect Your Information

Your account data is encrypted in transit and at rest using industry-standard SSL protocols. JazzCash, Easypaisa and Raast payments are tokenized so we do not store your full wallet credentials.

Encryption & SSL

All data between your device and our servers is encrypted. Login sessions and payment transfers use SSL certificates to prevent interception.

Payment Tokenization

JazzCash, Easypaisa and Raast credentials are never stored in full. We keep only a token reference so you can initiate transfers without re-entering your wallet details each time.

Access Controls

Only staff members with a verified business need can view your account data. Withdrawals and identity checks require approval from multiple team members.

Data Retention

Closed accounts are archived after one year. Active accounts retain transaction history for compliance. Cookies and session logs expire after 90 days of inactivity.

Fraud Prevention

We monitor unusual activity, such as logins from unfamiliar devices or deposits from new wallets, to protect your account from unauthorized access.

Change Your Data

Update your registered email, phone number and name in account settings anytime. Request removal of past payment methods or linked devices through support.

Privacy Policy Questions

Your account is marked closed and access is blocked immediately. Identifiable data is retained for one year to comply with anti-fraud and audit rules, then deleted. Transaction records may be kept longer if required by local law. You can request earlier deletion by contacting support.

Yes. Open your account settings and select Data Export, or email our support team. We will send you a file containing your personal details, account history, and all past deposits and withdrawals via JazzCash, Easypaisa or Raast.

We do not sell your data. We share payment details only with JazzCash, Easypaisa and Raast to process your transfers. We may share limited data with fraud prevention partners and regulatory bodies if required by local law.

Transaction records are kept for at least three years for compliance and audit purposes. After your account closes, we retain enough data to trace historical transactions but delete personally identifiable details after one year.

Cookies are small files stored on your device that remember your login status and game preferences. We use them to keep you logged in on mobile and desktop, prevent fraud, and understand how you browse the lobby. You can disable cookies in your browser, but some features may not work.

Change your password immediately from any secure device. Do not use your usual browser or public wifi. Then contact our live chat or email support with your account username. We will review your recent activity and confirm if any unauthorized access occurred.

Our privacy practices aim to respect local regulations where we operate. Access or eligibility depends on local law and is available where local law permits. For specific compliance questions, contact our support team.

How We Handle Your Privacy on ep77

Reach Our Privacy Team

Live Chat

Email Support

Account Settings

How We Protect Your Information

Encryption & SSL

Payment Tokenization

Access Controls

Data Retention

Fraud Prevention

Change Your Data

Privacy Policy Questions

01 What happens to my data if I close my account?

02 Can I see a copy of all my data?

03 Do you share my information with other companies?

04 How long do you keep my JazzCash or Easypaisa records?

05 What are cookies and how does ep77 use them?

06 What should I do if I think my account is compromised?

07 Does ep77 comply with Pakistan data protection law?

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